* All items are made to order, and the listing will provide the estimated number of weeks required to complete the work.
* Items will be shipped via USPS first class mail from the United States.
* Shipment within US : All Shipments will have tracking details. The
tracking number will be emailed upon shipment.
* International shipping or Shipping outside US : -By regular United States mail, the postal service normally takes 2 to 4 weeks. The tracking details will only show the last scan within US. Additional tracking details are not available. If you would prefer tracking all the way, then we would need to use express mail or a service like Fed Ex where the shipping cost is much higher. If you would prefer this option please do contact us before purchase. The buyer is responsible for any fees or charges incurred with the destination country's customs.
Please plan your purchases accordingly.
Refunds or Exchange :
Due to the delicate, made-to-order nature of our accessories, we do not accept returns for change of mind or for purchases of incorrect sizing. Items that are damaged in the course of normal wear and tear are not considered to be faulty and will not be accepted for return.
Please choose your item carefully as all items
are made to order, there is no option of trying out a piece. If you
are unsure if the piece will go well or not with your wedding attire,
please DO NOT purchase.
If we are unable to deliver the items, a full refund will be issued.
If you are unsatisfied with your purchase for whatever reason send us a message letting us know why. This greatly helps us make better products!
If the item arrives damaged from shipping, we will be glad to replace the
damaged merchandise up to 7 days after the shipment was received. Most
of our designs include meticulous stone work, so it is likely that a few stones
could drop of during shipping if not handled carefully. In such cases, if
you would like a repair kit, we will gladly send one.
All refunds are done via PayPal only.